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RETURNS POLICY

You'll absolutely love our products and services.

However, you're fully protected by a 100% money-back return policy.

Here's how it works...

To return a physical product sold through our health shop, call or email first for a Return Merchandise Account number before shipping the returned product.

  1. Call (+61 07 47210158) or email to obtain an RMA (Return Merchandise Account) number first
  2. Include RMA and Ship to:
    Returns At Vitabase
    880-C Royal Park Drive
    Monroe, GA 30656 U.S.A
Please Note:
  • We will accept a single opened container of each individual product. We will accept additional returned containers of that same product as long as they are unopened
  • Products must have been ordered within 60 days
  • Packages MUST have an RMA (Return Merchandise Account Number) - those packages received without an RMA will not be refunded, will be discarded, and cannot be returned to the customer
For orders that are cancelled before they are shipped:
  • These are refunded promptly, within 2 business days
 
For orders that are cancelled after they are shipped:
  • These are treated as returns using the procedure described above. In other words, the package must be returned to us before the refund is given.

If for some reason you're dissatisfied at any time during the first 60 days after purchase, simply return all products we shipped to you as per the instructions provided above, delete all digital video, audio, and text files you obtained from us, and ask for a full refund. You'll get your money back. That's a firm promise and commitment.

If for some reason you're dissatisfied 61 or more days after purchasing using a multi-payment option (such as monthly or 3-pay), simply return all products we shipped to you, delete all digital video, audio, and text files you obtained from us, and ask for a refund of any part of the purchase price you have paid in the last 30 days. We will refund that portion of the purchase price.

In order to obtain a full or partial refund under this policy, physical products should be shipped at your expense to the address listed above, must include your RMA (as described above), purchase information (such as a copy of your receipt) so that we can make a refund.

E-mail your refund requests to feedback[at]vitaminstohealth.com. Please include the words 'Refund Request' in the subject line of your e-mail.

Send your written refund requests by mail to:

VitaminsToHealth
Attn: Returns Department
71 Harold St
Townsville, QLD 4810
Australia

To serve you and other customers better in the future, we request (but do not require) that you tell us why you want a refund. We want satisfied customers.

Please remember that asking for a refund but continuing to use the products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.

This Returns Policy was last updated on 12-02-2009.

Copyright © 2008-2009 Law Office of Michael E. Young PLLC (mikeyounglaw.com, and licensed for use by the owner of this website at www.vitaminstohealth.com. All Rights Reserved. No portion of this document may be copied or used by anyone other than the licensee without the express written permission of the copyright owner.